Refund policy


Effective date: October 3, 2026

 

Most WordEffect products are made to order. We generally do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or incorrect color selection. Please review product descriptions, sizes, and other details carefully before placing your order.

 

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or misprinted, or you receive an incorrect item, please contact info@wordeffect.com within 30 days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos showing the problem

We will review your claim and, when appropriate, arrange a replacement or refund.

Please contact us before returning an item. If a return is required, we will provide instructions.

 

Lost packages

If your order has not arrived and appears to have been lost in transit, please contact info@wordeffect.com within 30 days of the estimated delivery date. Include your order number so we can review the issue and determine the appropriate resolution.

 

Cancellation and change requests

If you need to request a cancellation or change, contact info@wordeffect.com as soon as possible. We cannot guarantee changes or cancellations once production has begun.

 

Buyer’s remorse and ordering errors

Because products are made to order, we generally cannot provide refunds or exchanges when:

  • You change your mind after receiving the product

  • You ordered the wrong size

  • You selected the wrong color or product variation

  • The product is no longer wanted

This policy does not affect any rights you may have under applicable consumer protection laws.

 

Refunds

If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

 

Contact us

For questions about an order, refund, or product issue, please contact:

WordEffect Media, LLC
Email: info@wordeffect.com
Phone: 844-600-WORD (9673)